Privacy Policy

Aqua Leak Detection ("we," "us," or "our") operates this website. We respect your privacy, and we want you to understand what information we collect, how we use it, and the choices you have. This policy explains our practices for information collected through mypoolleaks.com.

By using our website or contacting us through it, you agree to the practices described in this policy.

We collect two kinds of information: information you give us directly, and information that is collected automatically when you use our website.

Information you give us directly. When you fill out a contact or appointment request form, request a quote, or otherwise reach out to us through the website, we may collect:

• Your name
• Your phone number
• Your email address
• Your ZIP code or service location
• Any details you choose to include about your pool or the service you need

You do not have to give us this information to browse the website, but we need it to respond to a request or to schedule service.

Information collected automatically. When you visit our website, certain information may be collected automatically through your browser and through analytics tools, such as your device type, browser type, the pages you view, and general location based on your IP address. See the "Cookies and Analytics" section below for more detail.

We use the information we collect to:

• Respond to your questions and requests
• Schedule, confirm, and complete pool leak detection, repair, inspection, and related services
• Contact you about your appointment or the status of your service
• Provide quotes and, where applicable, financing options
• Keep records of the work we perform
• Improve our website and understand how visitors use it
• Meet our legal, tax, and record-keeping obligations

We do not sell your personal information.

Our website may use cookies and similar technologies. Cookies are small files stored on your device that help a website function and help us understand how the site is used.

We may use basic web analytics to see how visitors find and use our website, such as which pages are viewed and how long visitors stay. This information is used in a general, aggregated way to help us improve the site. It is not used to identify you personally.

Most web browsers let you refuse or delete cookies through your browser settings. If you turn off cookies, some parts of the website may not work as well.

We treat your information with care and share it only as needed to run our business and serve you. We may share your information with:

• Service providers who help us operate our website, communicate with you, or run our business, and who are expected to protect your information and use it only for the services they provide to us.
• A financing partner (Wisetack) if you choose to apply for financing, so that your request can be processed. Any financing application is handled under that partner's own terms and privacy practices.
• Legal and regulatory authorities when we are required to do so by law, or when we believe in good faith that sharing is necessary to comply with a legal obligation, protect our rights, or protect the safety of others.

We do not sell or rent your personal information to third parties for their own marketing.

We keep your information for as long as needed to respond to your request, provide our services, and meet our business, tax, and legal record-keeping needs. When we no longer need your information, we take reasonable steps to delete it or keep it only in a limited, secured form.

You have choices about your information:

• You can ask us what personal information we have about you.
• You can ask us to correct information that is out of date or incorrect.
• You can ask us to delete your information, subject to any records we are required to keep.
• You can opt out of marketing messages at any time by contacting us or by using the unsubscribe option in any marketing email you receive from us.

To make any of these requests, or if you have questions about this policy or your information, contact us:

We will respond to your request within a reasonable time and as required by applicable law.

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or the law. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after a change takes effect means you accept the updated policy.